How Service Works
A Laundry Bag Is Provided
Select a laundry plan that suits your needs. Blue bags are for general laundry. Orange bags are for dry cleaning.
We Sort and Separate
Our textile professionals always follow the international garments care labels in your clothes to ensure proper handling.
Fresh n Clean in 24 hrs
Get dressed on the go. Wrinkle free all year long. Smell good and look great.
LIGHT LOAD
- 10 lbs per week
- Overage $1.99/lbs
NORMAL LOAD
- 15 lbs per week
- Overage $1.99/lbs
MEDIUM LOAD
- 20 lbs per week
- Overage $1.99/lbs
How Much Does Laundry Weighs?
- 10 lbs. Per Week - 1 Loads
- 15 lbs. Per Week - 1.5 Loads
- 20 lbs. Per Week - 2 Loads
- 25 lbs. Per Week - 2.5 Loads
- 30 lbs. Per Week - 3 Loads
Frequently Asked Laundry Questions
A typical household washing machine holds 8 or 9 pounds of laundry. See our chart for a better idea of how much laundry weighs. Our friendly staff will weigh your laundry each morning you drop off and pick up to ensure assurance and confidence that what you’re giving is what you’re getting back.
If you live in a campus dorm, per university compliance we only offer curbside pick up and delivery of laundry. Your campus representative will inform you of the pick location prior to your service start date.
If you live off campus, you must arrange with us (in writing) to pick up or leave your laundry in a secure location there is no need for you to be home for either. We will notify you of delivery. After laundry has been delivered, Dorm Doctors is not liable for property damages or theft that occur after delivery.
You will be charged when you sign up for a package. Additional charges for weight overages will be charged on the day of service.
No, we’ve got you covered. We will separate your lights and darks for you and will always follow garment instructions. Make sure that your socks are not balled up AND are right side out, and separate things like two shirts that you took off together, or shorts and sweats that came off together.
We are flexible. If you miss your pick-up day, your laundry can be picked up for service the next day, per campus schedule. As long as you contact us by call/email and request a pickup. If you completely miss a week of laundry, please notify us immediately. If you don’t let us know to double the pounds for the following week, you will be charged for weight overages.
If you need laundry ASAP, please text, call or email us. DURING OFFICE HOURS, which are 7 AM to 7 PM local time Monday through Thursday. So if you ask for an ASAP pickup After office hours, you may incur a $15.00 fee for immediate servicing.
Laundry insurance guarantees that if we ever damage and or lose an item we will reimburse you for that item based on the level of insurance you select. Opt-out if you decide. Review our insurance payout chart to determine which plan suits your needs.